What to Expect when you arrive at Ayers Rock Resort
Here in Australia’s Northern Territory, we’ve worked hard to do our part to flatten the curve, and we know you have as well. That’s why we’re so excited to be welcoming you back to the Ayers Rock Resort. During this time, we thought a lot about how we could make your experience even better. We made improvements around the resort, developing new standards, a new look and feel, and a new outlook on what it means to provide that safe, unforgettable holiday experience you’ve been craving. Keep reading to learn what’s new, and what to expect when you visit Uluru.
At the Airport
No need to worry about how you’ll get here from Ayers Rock Airport — we’ll continue to offer airport transfers with AAT Kings. Ride in air-conditioned comfort on a coach with staggered seating, contactless sanitiser available, and enhanced cleaning protocols. For information on air travel guidelines, read more here.
When You Arrive
In this new normal, we’ve raised our health and safety standards and expectations to deliver the immersive experience you expect in a secure environment. We’ve enhanced cleaning protocols to include the same cleaning materials hospitals use, and will conduct regular deep cleaning of guest rooms and public areas. Our staff have received comprehensive safety and hygiene training, which we’ll audit rigorously to make sure we’re all reaching those high standards we set. You’ll also find social distancing measures in place, and masks and hand sanitiser made readily available.
Four of our facilities are ready to welcome you! The quirky and contemporary Lost Camel Hotel blends urban style and authentic Aboriginal touches in the heart of the resort, while Emu Walk Apartments brings all the privacy and amenities of a luxury apartment just a short walk away from the Town Square Supermarket and the Tour & Information Centre. In search of a more DIY stay? Put the living cultural landscape of Uluru-Kata Tjuta National Park within easy reach at the Ayers Rock Campground. From two-bedroom cabins and powered sites to places to pitch your own tent, this is the place to be if you’re in search of an authentic outback playground.
Amid the adversity brought by COVID-19, we were able to find a unique opportunity to fast track the refurbishment of accommodation at Sails in the Desert — our premium outback holiday experience. The rooms, suites, lobby, and pool area have all been upgraded, while the history, colour, and wisdom of the local Anangu people is interwoven into every facet of Sails in the Desert’s modern design.
As always, our dining experiences bring you a delicious combination of global and local flavours, with a focus on Indigenous influences and tradition. At Sails in the Desert, Ilkari Restaurant will be open for you. However, we’ve replaced our traditional buffet dining with à la carte menus for breakfast and dinner. Walpa Bar will still be open in the lobby for dinner and drinks and will have a curated à la carte menu as well. At the heart of the resort in Town Square, Gecko’s Café will be open daily for lunch and early dinner offering dine-in and take-away options. The Kulata Academy Café will also open daily for a light breakfast and lunch.
All of our dining establishments will be set up so you’ll be able to dine in and still adhere to social distancing measures, and kitchen staff will be wearing masks and gloves. But if you feel you’d rather eat on your own, in-room dining at both hotels will be available whenever you need it, any day, any time.
Tours and Activities
The beauty of the sprawling National Park around us is we have access to all the space you need to socially distance! Our Field of Lights tours and Sounds of Silence experience will be available for you to soak in the wonder of Uluru. Watch in awe as darkness falls and 50,000 multicoloured spindles glow to life at the globally acclaimed Field of Lights installation. Or dine under the sparkling night sky with our Sounds of Silence experience as you listen to a star talker decode the night sky. For an elevated evening of open-air dining, our Tali Wiru (‘beautiful dune’ in local Anangu language) experience will be available beginning 15 August.
We’ve made some adjustments to our Guest Activity program, but you’ll still discover plenty to see and do. When you check in, you’ll receive a guide to the activities currently available, plus our touring partners have an extensive selection of tours to explore the National Park. We recommend contacting them directly for the most up-to-date tour availability.
What could make your decision to visit us even easier? How about up to 50% off stays of 2, 3, or 4+ nights? Discover our offers here, and start planning your holiday. We can’t wait to experience Uluru with you, and we’re excited to share our brand-new look!