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Velocity Terms & Conditions

Velocity Partnership Terms & Conditions

Velocity Terms and Conditions

Terms and conditions of Voyages Indigenous Tourism Australia (Voyages) & Velocity Frequent Flyer
  1. Velocity Membership - You must be a member of the Velocity Frequent Flyer Program to earn Points. Membership and points are subject to the Velocity Frequent Flyer Program terms and conditions as amended from time to time.

  2. Direct Bookings only - Your entire stay must be booked directly with Voyages Indigenous Tourism Australia via the following eligible channels:


  3. Eligible Hotels & Rates

  4. You must stay at a hotel that is operated by Voyages Indigenous Tourism Australia.

    For the eligible hotels listed below, earn points on the dollar-spend for room component only:

    1. Room-only bookings 
    2. The accommodation component only for any breakfast, meal or tour inclusive bundled packages 
    3. The accommodation component only for any flight-inclusive bundled packages (not valid for the flight component). 

  5. Name on Bookings: Rooms booked at Voyages can only be booked in one name. This name on the hotel booking must exactly match the name associated with the Velocity Membership Number provided at the time of booking. (e.g. If the room is booked under the name John Smith, The Velocity Membership Number provided on the booking must also be John Smith to be eligible for Points). The Lead Name on the room booking will be confirmed upon check-in. Voyages will not be able to change the name associated with a booking on its system after the guest has checked-in for their stay.

  6. Maximum of one eligible booking per night - Guests may only provide their Velocity Membership Number to a maximum of one room per night. Consecutive nights at the same hotel will be considered as one stay, regardless of the number of check-ins.

  7. Standard Points allocation and calculation - Voyages will award the verified guest 3 Points per AUD$1 spent on eligible hotels and rates outlined above.

    1. If the guest has not received their points within 14 days of departure, the guest should file a missing Points claim via the Velocity website no later than 90 days after check-out.
    2. In the event of a guest booking on a flight-inclusive bundled package - the guest will only earn Points on the accommodation component of the booking at the standard rate of 3 Points per dollar. The flight component will not be eligible for Points paid by Voyages, but may be eligible for Points issued by the airline subject to their own terms and conditions.

  8. Bonus Point allocation and calculation - From time to time Voyages will run promotions that will allocate bonus Points on eligible bookings.
    1. These bonus Points will be awarded in addition to the standard Points.
    2. Terms governing the allocation of bonus Points will be communicated to the guest at the time of booking.
    3. If the guest has not received their Points within 14 days of departure, the guest should file a missing points claim via the Velocity website no later than 90 days after check-out.

  9. Point Sharing - Points cannot be split between two or more members occupying the same room. Only the primary booking contact can earn Points as per item 5 above.

  10. Time of Booking - Velocity Membership Number must be provided at the time of booking. It is the responsibility of the guest to provide an accurate Velocity Membership Number against the booking to be eligible for Points.
    1. Bookings must have been made after 12 July 2013. This is the date that Voyages joined the Velocity Frequent Flyer Program, and only new bookings made after this date are eligible, (even if the guest-stay actually occurs after this date).

  11. Ineligible stays - Points will not be earned for stays of the following types:

    1. Stays in Outback Pioneer Lodge, Ayers Rock Campground, Home Valley Station Campground.
    2. Earn is not available on activity, retail, food and beverage, or service spend at the Hotel or Resort
    3. Earn is not available on stays that are booked in-part or wholly on industry rates, airline-cancellation rates, travel agent rates, 'family and friends' rates, complimentary rates, and/or prizewinner rates.
    4. Earn is not available on any hotel booking made in-part or wholly via any intermediary such as a travel agent or any third-party website.
    5. Earn is not available on any rate that has been booked in-part or wholly on any group-negotiated rates (e.g. Wedding groups, Social groups etc), or any company/association-negotiated rates.
    6. Earn is not available on any rate that has been booked in-part or wholly on the Entertainment Card program.
    7. Earn is not available on any rate that has been booked in-part or wholly on the Accor LeClub or Accor Advantage Plus program.
    8. Earn is not available on any cancelled or abandoned bookings. The guest must actually stay/fulfil any eligible booking to be awarded Points.
    9. Earn is not available to bookings whereby the guest has any outstanding payment owing to Voyages.

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Create your own itinerary using the My Itinerary planner. Start by browsing and adding experiences to your itinerary to help you plan your days. Then select accommodation that best suits your style and budget before finalising your perfect Uluru escape. You can easily save your itinerary and come back to it at a later date.

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Uluru Bicycle Hire (Departure 1)

Take a morning ride around the base of Uluru by bicycle. The 15 kilometre self-guided journey is easily made within 3 hours and can be enjoyed by the whole family. Stop and explore the pure beauty of this spiritual and unique wonder of the world at your own pace. Once you have finished your ride, you are free to explore the Uluru-Kata Tjuta Cultural Centre. Includes return hotel transfers operated by Uluru Hop On & Hop Off. Children toddler seats and tag-a-longs available on request, subject to availability. Departure times: Return transfer from your accommodation by Uluru Hop ON Hop Off 7:15am December 7:45am February 8:30am March 9:30am October and November 10:00am September 10:15am 16-30 April and May 10:30am 1-15 April and June to August Duration approx. 4 hours

1 Day Hop On Hop Off Pass

This 1-day Hop On Hop Off pass gives you the freedom to explore Uluru at your own pace for one day. From sunrise to sunset, hop on and hop off as much as you like throughout the day. Additionally, this pass also entitles you to one bonus transfer to and from Kata Tjuta within the same day. Download timetable and map

15min Uluru and Resort Postcard Flight (daytime)

Limited on time? Take to the skies on a 15 minute scenic helicopter flight that takes you past Ayers Rock Resort and onto breathtaking views of the desert landscape and the majestic Uluru, as well as Kata Tjuta in the distance. Enjoy this tour anytime throughout the day, excluding sunrise and sunset. Tour duration is approx. 1 hour
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Longitude 131°

Located adjacent to Ayers Rock Resort, Longitude 131° offers an exclusive experience of the Australian Outback, rich in cultural heritage and history.

Emu Walk Apartments

Ayers Rock Resort's 4 star self-contained apartments: Only 20km from Uluru, the newly renovated 1 and 2 bedroom apartments are sheltered behind gardens of native trees. Lowest Price Guarantee.

Ayers Rock Campground

Ayers Rock campground is located only 15km from Uluru and offers cabin accommodation, unpowered and powered sites for caravans, campervans, motor homes and camper trailers. Campground offers modern camping facilities and a playground, pool, supermarket and petrol station.
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Bush Food Experience

Learn about Australian and local native bush foods with a tasting of seasonal seeds, fruits and spices. Your knowledgeable guide will describe how for centuries the Indigenous people used the bush for food.  You'll find out about the uses of certain plants, fruits, grains and spices and about traditional food preparation methods. Enjoy a cooking demonstration of a recipe using some of the ancient native bush ingredients. Tour duration approx. 45 minutes. 

Ecology & Museum Tour

Wintjiri museum provides an educational display highlighting local history, Aboriginal culture, geology, flora and fauna. On this interpretative tour of the museum your Aboriginal guide will introduce you to the region's unique ecology and classes of mammals and fauna types not found anywhere else in the world.  Gain insights into the Anangu land conservation and management practices as well as a brief historical overview; starting 30,000 years ago with the Aboriginal habitation to the early European explorers, and the development of tourism at Uluru. Tour duration approx. 45 minutes.

Bush Yarn

Welcome to the Circle of Sand, the Indigenous heart of Ayers Rock Resort. You'll become captivated by the yarns told by an Indigenous storyteller of Aboriginal history, culture and traditional techniques used on the land. Dependant on the season, learn about traditional bushtucker or an Indigenous man’s “survival kit” including weapons such as katjii (hunting spears), tjutinpa (clubs), kali (boomerangs) and miru (spear thrower). Tour duration approx 30 minutes.
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3 Day Best of Uluru Itinerary

Discover the best of Uluru and surrounds with once-in-a-lifetime tours and activities on this 2 night Best of Uluru itinerary. Witness the Field of Light art installation, watch as the sunrises over Uluru and Kata Tjuta and learn about Indigenous culture and traditions in Australia's spiritual heart.

3 Day Culture Itinerary

Discover the magic of Uluru and immerse yourself in this cultural living landscape with this 2 night Uluru Cultural Itinerary.

3 Day Luxury Itinerary

Enjoy this 2 night Luxury Uluru getaway and experience the unforgettable Tali Wiru dinner under the Central Australian desert night sky. Watch the sun rise over Uluru as the desert awakens and join various Indigenous activities at Ayers Rock Resort. This itinerary is suited to couples or two singles wanting an indulgent Outback stay.
Explore 25 other suggested itineraries that you could add to your itinerary...