Voyages Indigenous Tourism Australia Pty Ltd ACN 146 482 591 (“Voyages”, “we”, “our” or “us”) collects personal information about you at the collection points on the ayersrockresort.com.au website and for the collection purposes outlined below.

 

Collection Point: Subscribe to our mailing list/Newsletter Sign-Up

Personal Information Collected:

• Name (first and last name)
• Email address
• Country

Collection Purposes:

• To send you the latest news, insights and updates, exclusive offers, marketing and promotional content about our products and services

 

Collection Point: Contact Us Form

Personal Information Collected:

• Name
• Email address
• Phone number
• Enquiry details such as enquiry topic, booking arrival date, booking reference and other details.

Collection Purposes:

• To respond to your enquiry.
• To provide customer service and support.
• To provide you with information about our products and services for other purposes set out in our Privacy Policy.

 

Collection Point: Create a New Account

Personal Information Collected: 

• Name (first and last name)
• Email address
• Mobile or phone number
• Country
• Password

Collection Purposes:

• To process your request to create an account with us.
• To provide you with information about our products and services for other purposes as set out in our Privacy Policy. 
• To process your booking request on our website.
• To contact you about your booking.
• To enable you to manage your booking and your personal information.
• To provide customer services and support.

 

Collection Point: Guest Information - Hotel

Personal Information Collected:

• Name (first and last name)
• Email address
• Phone number
• Country of residence
• State/Province
• Post/Zip Code
• Special requests
• Name(s) of any additional guest(s)

Collection Purposes:

• To process your booking request
• To enable us to manage your booking
• To contact you (via phone, SMS or email) about your booking
• To send you electronic communications (via SMS or email) about your booking and information relevant to your stay at Ayers Rock Resort including without limitation, booking confirmation, pre-arrival information and requirements, and marketing and promotional content.
• To provide you with information about our products and services and for other purposes set out in our Privacy Policy.
• To conduct surveys and questionnaires to obtain your feedback in relation to our products and services.
• To provide customer services and support.

 

Collection Point: Guest Information - Tours

Personal Information Collected:

• Name (first and last name)
• Email address
• Phone number
• Name(s) of any additional guest(s)
• Participant accessibility, dietary requirements, language translation device requirements and such other details as may be applicable to the tour or experience booked by you.

Collection Purposes:

• To process your booking request and any particular requirements disclosed to us with your booking.
• To enable us to manage your booking
• To contact you (via phone, SMS or email) about your booking
• To send you electronic communications (via SMS or email) about your booking and information relevant to your stay at Ayers Rock Resort including without limitation, booking confirmation, pre-arrival information and requirements, and marketing and promotional content.
• To provide you with information about our products and services and for other purposes set out in our Privacy Policy.
• To provide customer services and support.

 

Collection Point: Guest Information - Ayers Rock Campground

Personal Information Collected:

• Name (first and last name)
• Email address
• Phone number
• Country of residence
• State/Province
• Post/Zip Code
• Name(s) of any additional guest(s)
• Child age (if applicable)
• Campground requirements (e.g. equipment type and size requirements)

Collection Purposes:

• To process your booking request
• To enable us to manage your booking.
• To contact you (via phone, SMS or email) about your booking
• To send you electronic communications (via SMS or email) about your booking and information relevant to your stay at Ayers Rock Resort including without limitation, booking confirmation, pre-arrival information and requirements, and marketing and promotional content.
• To provide you with information about our products and services and for other purposes set out in our Privacy Policy.
• To conduct surveys and questionnaires to obtain your feedback in relation to our products and services.
• To provide customer services and support.

 

Collection Point: Credit Card Information

Personal Information Collected:

• Name on card
• Credit card number
• Expiry date
• Security number

Collection Purposes:

• To process your payment for your booking(s).

 

Collection Point: Ilkari Restaurant Book A Table

Personal Information Collected:

• Name (first and last name)
• Mobile
• Email address
• Hotel name and room number
• Dietary/special requirements

Collection Purposes:

• To process your booking request and any particular dietary or special requirements disclosed to us with your booking.
• To enable us to manage your booking.
• To contact you (via phone, SMS or email) about your booking.

 

Collection Point: Arnguli Restaurant Book A Table

Personal Information Collected:

• Name (first and last name)
• Mobile
• Email address
• Hotel name and room number
• Dietary/special requirements

Collection Purposes:

• To process your booking request and any particular dietary or special requirements disclosed to us with your booking.
• To enable us to manage your booking.
• To contact you (via phone, SMS or email)

 

Collection Point: Red Ochre Spa Enquiry Form

Personal Information Collected:

• Name
• Email address
• Phone number
• Treatment details (preferred treatment, date and time)
• Number of guests
• Additional information

Collection Purposes:

• To process your booking request and any particular treatment or special requirement disclosed to us with your booking.
• To enable us to manage your booking.
• To contact you (via phone, SMS or email) about your booking.

 

Collection Point: Events - Get In Touch - Request a Proposal Form

Personal Information Collected:

• Name
• Company
• Country
• Email address
• Phone number
• Event details and requirements

Collection Purposes:

• To respond to your enquiry.
• To provide customer service and support in relation to your conference, meeting or event.
• To provide you with information about our products and services for other purposes set out in our Privacy Policy.

 

If you do not provide the information we may not be able to process your request or provide you with information about our products and services.

 

Our Privacy Policy

By providing your personal information, you consent to the collection, use, storage, disclosure and management of that information as described in our Privacy Policy and this collection notice.

 

Accessing your Personal Information

If you would like to contact us about our Privacy Policy or access your personal information, you can do so by contacting our Privacy Officer by email at: [email protected].