Operating a Resort in the middle of the Desert
For well over 30,000 years, Anangu,traditional owners of the Uluru-Kata Tjuta National Park and surrounding lands, depended on vast reserves of knowledge accumulated during many millennia of continuous occupation and experience, and passed on from generation-to-generation, in order to survive in this tough landscape. They learned to live with temperatures that veered wildly from the searing heat of the day to subzero conditions during long winter nights, and they knew how to locate hidden water holes and sources of food where the untrained eye would see only red dust and spinifex.
Scientific know how enables the Resort to source all of its water and generate its own electricity locally, but almost everything else a modern facility requires to deliver sustenance, comfort and enjoyment to its guests and employees has to be transported long distances across Australia to the Resort.
Twice a week, three fully loaded road trains make the 1,663-kilometre trip along the Stuart and Lasseter Highways from Adelaide to Yulara in order to supply the Resort with food and materials, and additional necessities are provided by trucks that make the daily 443-kilometre trip from Alice Springs. The road trains are back-loaded with glass, steel, paper and cardboard, which is all transported back to Adelaide for recycling.
While the Northern Territory Government services the main roads leading into Yulara, it is the Resort’s responsibility to maintain the condition of all secondary roads, including those leading out to its signature experiences such as Sounds of Silence, Desert Awakenings and Tali Wiru. The Resort also manages the facilities and back-office staff at the Ayers Rock (Connellan) Airport, from the retail and service operations in the departure lounge through to the transportation of passengers to and from their destinations.
Within the grounds of the Resort itself, everything from controlling room temperatures and swimming pool maintenance right through to garden landscaping and insect management is handled by a highly experienced management team, working tirelessly behind the scenes to ensure all Resort operations run smoothly.
Township of Yulara
Ayers Rock Resort is located in the township of Yulara. The Resort employs about 910 staff, including hospitality professionals recruited from all over the world and over 273 Indigenous employees, some of who have passed through the ranks of the Resort’s visionary training and employment scheme.
To cater for the needs of the many young families here, the Resort runs a childcare facility, a school for students from prep through to year 7, and a School of the Air Centre for students up to year 12.
Together with their families, this work force makes up a semi-permanent population that alone establishes Yulara as the fourth biggest town in the Northern Territory, and visitors swell numbers well into the thousands all year round.
Facts and Figures
- The road trains that travel 1,663km from Adelaide to the Resort twice a week are 3 trailers long with a total length of 55m and carry 66 PALLETS of goods each trip
- Each year 85,716L of milk, 348,300 eggs, 14.79t of watermelon and 33,496,960 pieces of toilet paper are transported to the Resort
- 730 employees every year fly or drive great distances to start their new job at the Resort
- The Resort’s technical services team responds to over 35,537 maintenance requests each year and services a fleet of 137 vehicles
- The Resort runs its own rubbish dump with over 6,058.50 m3 of waste going to land fill in 2016/2016 and 2649.84t is transported 1,663km to Adelaide for recycling